| About Us This web site is owned and operated by Sportsmoto Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Sportsmoto Ltd 1 Olde Stoneheath Court Hut Lane Chorley Lancs PR69EH United Kingdom Phone: 0843 289 9681 Fax: 1257 274352 Email: sales [at] xaircraft [dot] co [dot] uk We are no longer registered for VAT from 10-10-14 EEE Regulations Under the Waste Electrical and Electronic Equipment Regulations distributors of electrical equipment, such as Sportsmoto Ltd , have a legal duty to take such equipment back when it becomes waste (called 'WEEE'). You can do this yourself rather than cost your self return postage of the Electrical goods to us after use by locating a re-cycling centre. To find out where this is, please enter your postcode at www.recycle-more.co.uk |
| Making A Purchase aking A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment and payment on account by prior arrangement We accept Visa and Mastercard & any other cards accepted by Pay Pal Payments Pro When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Sportsmoto Ltd We are no longer registered for VAT from 10-10-14 |
| Shipping And Handling Standard Parcels via the Royal Mail service. Normally 2-3 days delivery for standard parcel post 2. Royal Mail Special Delivery providing Next day delivery if orders are placed before 2pm in the afternoon. This provides full track and trace and insurance for UK deliverys only up to £500.00 We ship to Ireland, however additional shipping charges may be levied. We ship to Europe by signed for post. Note that postage does not include insurance unless otherwise stated. *Our Shipping costs vary according to the value of the goods shipped |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days. International orders are generally received in under <days> days. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Full terms and conditions of sale apply. Payment must be made by Pay Pal account / Credit Card or Google Checkout in all cases for back orders Even as we try to ship within 24 hours, there may be delays caused outside our influence. When we ship out the order we will not bear the responsible which package delay form foreign customs to customer's house or office. Sportsmoto does not guarantee constant availability of all products we carry. In case of a backorder, we will ship the backordered item(s) immediately upon availability unless otherwise instructed by you using standard Mail . Foreign customs charges and import cost for shipments to addresses are not included the responsibility of the customer. Special Sale prices may be withdrawn at any time without notice. We are not responsible for price errors on our web site. All product descriptions and specifications are subject to change without notice |
| Tax Charges We are no longer registered for VAT from 10-10-14 |
| Credit Card Security Credit Card Security We use Pay Pal Virtual Terminal & Pay Pal Payments Pro for all our web based credit card sales or Google Checkout Payments where requested. When you send us your card details it is SSL secure (padlock) Sportsmoto Ltd does not store any cardholder Credit Card data or financial information in electronic format. We are registered with the ICO under the data protection act. |
| Guarantee Guarantee Warranty Information Sportsmoto Ltd Warranty Period To make a warranty claim you must have your original order no (last four digits) at the time of a claim. The X650 is warranty protected . The box comes with a warrnty product label you must keep safe We will request images and other supportive information before actioning any warranty claims. Warranty is subject to our inspection first of the product see below. Due to customer seller protection we now mark certain items with a security pen and check on return of goods the security marks are in place by ultra violet light. If the original security marks are NOT preset we may refuse warranty claims. Warranty is limited to the manufacturers warranty statement for each product. Please check with the manufacturer for each products specfic warranty terms. |
| Reaching Us Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on Tel 0843 289 9681 (International +44 Tel 0843 289 9681) or fax us on or write to us at Reg Office :1 Olde Stoneheath Court Long Lane Chorley Lancashire PR6 9EH United Kingdom |
| Privacy Policy Privacy Policy Sports Moto Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: your name address phone number email address We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us at info@sportsmoto.co.uk Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfil customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes PCI Policy Information Level 4 Compliance Sportsmoto confirms that the third party service provider we use is PCI DSS compliant. Sportsmoto does not store any cardholder Credit Card data in electronic format. Privacy Policy Privacy/Data Protection Policy Data plays an important role in the work we do. We use data to ensure the people we engage with on a day-to-day basis are relevant and want to hear from us. For that reason we store contact information on the journalists, influencers and suppliers we work with, the clients who employ us, our team members, and the members of the public who actively take part in the competitions and campaigns we host. But throughout this, we're committed to making sure that all private, personal data stays secure. What's more, we will never share information with anyone outside of Airtec Filtration Ltd without that person's express permission. The ways we might use personal data We use it to ensure we provide the best possible service. This includes: " Liaising with journalists and influencers to provide them with news we know is relevant and of interest " Communicating with members of the public participating in the campaigns we run (including social media competitions) " Using social media to target customers - who have given us express permission to do so " Holding onto consent forms for people involved in specific projects, or photographed and/or filmed as part of the work we do for our clients We also use it for business, regulatory and legal purposes, like: " Dealing with any requests you make " Paying suppliers " Caring for our employees - from supporting their development to duty of care to paying them How long we keep the data Journalists and influencers: We will securely hold onto your information indefinitely, or until you ask us to remove, to ensure we continue to provide you with relevant news. Competition entrants and campaign participants: We will hold your details on file while the campaign/competition is live but will remove as soon as it ends - unless we have your express permission to keep it. Competition winners: We will hold your details on file for a year after the competition closes in case of any query over your prize. Client newsletters: We will keep your details on file and keep sending you news we think is relevant until you ask us to stop (by pressing unsubscribe). Consent forms e.g. for photography and filming: As above, we will hold onto these indefinitely. But will be happy to remove on request. Clients, suppliers and employees: The same applies as to the point above. Can I delete my data? Yes, anytime you want. Just email sales@airhire.co.uk You can also request to view any personal details we may have stored. We'll get this to you within a month of you getting in touch via the email above. Keeping your data safe Our privacy promise is based around three main principles, and the understanding that everything we do is in keeping with the General Data Protection Regulation (GDPR). Transparency We pride ourselves on our transparency. We are always happy to explain what data we're collecting and why. We will only collect data if we need to for the real and present legitimate interests of our business. Trust Your trust is important to us. We will never sell your personal details to anyone and only share with clients if you've given us express permission. Security We are committed to keeping your data safe and secure. |
| Returns Policy Returns Policy You must also provide an orginal purchase order no from the top of your invoice to us before any warranty or refunds can take place . Refund of Pay Pal Pay Pal Payments Pro & Google Checkout Payments or Credit Card The customer has the right to cancel within seven days of placing an order on this web site or seven days of receipt of the goods (whichever is the longer). If a customer cancels an order we will return his or her payment subject to the goods being returned in the same condition as they where purchased from us. you must comply with the Terms & Conditions of this web site. Parts ordered in error have to be returned at the customers expense and if incorrectly ordered will attract a 15% re-stocking fee charged to your credit card. Warranty Information Warranty Period We offer a warranty up to 7 days from the delivery date subject to our terms & conditions of sale. To make a warranty claim you must have your original order no (last four digits) at the time of a claim. In all cases an e-mail explaining the warranty claim must be sent first to sales@sportsmoto.co.uk We are not responsible for accidental damage to the product in transit or loss in transit by the shipping company. We will on your behalf track parcels and do our best to help with lost parcel location Warranty Sportsmoto Ltd Up to 7 Days warranty we request our customers to carry out small minor warranty repairs. Sportsmoto Ltd will supply the new parts required; however we still require customers to fit the new parts supplied. We may require the old parts returned to us, an e-mailed photograph would often suffice to back up a warranty claim. If we do need the parts returning it will be at the customers cost to ship the defective parts to us. Warranty is limited to the manufacturers warranty statement for each product. Please check with the manufacturer for each products specfic warranty terms. The Warranty does not cover. damage like scratches. using the item in extreme conditions. Due to customer seller protection we now mark certain items with a security pen and check on return of goods the security marks are in place by ultra violet light. If the original security marks are NOT preset we may refuse warranty claims. All products are sold under this warranty and disclaimer The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith; this will include all items sold or distributed by Sportsmoto Ltd . User is required to read all instruction manuals and follow the manufacturers guidelines. Sportsmoto Ltd cannot accept responsibility for injury and/or crash damage or loss of kits, or accessories, parts and materials that occurs during the use of any radio-controlled model. Great Care should be taken when using RC Helicopters or products related to RC Helis. If you have questions or concerns contact us sales@sportsmoto.co.uk here Limits of Responsibility. We accept NO responsibility for crash damage. It is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error. We accept no responsibility for crash damage occurring during the use of a radio-controlled model. We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components. Fuses must be used with all electrical components where indicated (example: speed controllers). Sportsmoto Ltd is not responsible in any way for any and all bodily injurie(s) and/or property damage that may occur from the use of or caused by in any way the lithium Polymer and NiCd / NiMH cells/packs sold by Sportsmoto Ltd |
| Remittance Terms Remittance Terms Payment must be made prior to the goods being shipped to you by either cheque, credit card (Pay Pal) Google Checkout or bank transfer. We are no longer registered for VAT from 10-10-14 |
